Return and Exchanges Policy
Returns & Exchanges
Last updated: October 2025
We want you to love every Bella’s Tropical piece! If something isn’t quite right, we’re here to make it easy.
Returns
We accept returns within 14 days of delivery for most items. To be eligible, your item must be:
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Unworn, unwashed, and unused
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In its original packaging with tags attached
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Accompanied by proof of purchase
To start a return, please contact us at support@bellastropical.com. Once your return is approved, we’ll email you a prepaid return label and instructions for sending your item back.
Please note: Returns sent without prior approval will not be accepted.
Exchanges
Need a different size or color? Simply:
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Request a return via support@bellastropical.com
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Once approved, place a new order for your desired item
This ensures you receive your replacement quickly while your return is processed.
Non-Returnable Items
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Final sale or clearance items
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Gift cards
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Personalized or custom items
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Accessories and swimwear (for hygiene reasons)
Refunds
After receiving your return, we’ll inspect it and issue a refund to your original payment method within 10 business days. You’ll receive an email confirmation once the refund has been processed.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please email photos to support@bellastropical.com within 3 days of delivery. We’ll make it right immediately.
Questions?
We’re happy to help — email us anytime at support@bellastropical.com.
